Spokane Home Builders Association Past President, Nick Scheel, CGR, of Arrow Kitchen and Bath, receives prestigious National Association of Home Builders (NAHB) Remodeler of the Month award. The NAHB Remodeler of the Month is a national award program that celebrates local professional remodelers who demonstrate excellence in workmanship, customer service, community involvement and dedication to furthering the remodeling industry.
Nick’s approach to the “big picture” of business is why he was selected as NAHB’s April Remodeler of the Month. “Profit is a byproduct of doing the right thing and taking care of your customer,” Scheel says. “Proper business practices are critical, but if you concentrate too hard on the bottom line, you tend to lose focus on the bigger picture.”
Scheel says good customer service doesn’t always yield more profit on a single job, but “pays dividends in goodwill, which results in more referrals and thus more volume.”
Nick attributes much of his success to the relationships he’s built within the Spokane Home Builders Association Remodelers Council. Building good client relationships isn’t the only key to a successful business. Networking with other industry professionals is a tremendous advantage too,” Scheel says.
The Spokane Home Builders Association represents over 700 members across Ferry, Grant, Lincoln, Pend Oreille, Spokane, Stevens and Whitman Counties. Members represent builders, developers, remodelers, subcontractors, suppliers and other industry representatives. Founded in 1947, the Spokane Home Builders Association is the definitive voice of the building industry and a trusted community resource.